At Swift Supplies, we’re dedicated to providing a flexible and user-friendly shopping experience. Whether you're a first-time visitor or a returning customer, we offer various ways to place orders, request quotes, and make payments. This guide will walk you through the different methods available for shopping with us and help you make the most of our services.
1. Browsing Our Website
With over 5,000 products available and a growing inventory, finding the right item on our website is simple and efficient. Here’s how you can navigate our site:
Search
If you know exactly what you’re looking for, the Search Bar at the top of the page is your best tool. Type in the product name or SKU number (e.g., "GMK 2410 Rubber Metal Contact Adhesive") and find exactly what you need. This method is especially useful for reordering items or locating a specific part number.
Browsing by Category
For a more exploratory approach, browse by Category. This is ideal if you’re looking for multiple sizes or types of a product or if you’re unsure about the exact item you need. Click on the "PRODUCTS" menu at the top left of your screen (or the three horizontal lines on mobile devices) to access main and sub-categories.
Using Filters
Once you’re in a product category or search results page, use the Filters on the left side of your screen to narrow down your options. Filters can help you sort by attributes such as size, color, or type, making it easier to find exactly what you’re looking for.
2. Placing Orders with Swift
Adding Items to Your Cart
After finding the product you want, select the quantity and click Add to Cart. To review your order, click on the Shopping Cart icon at the top right of the page or use the View My Cart pop-up that appears when you add an item. Here, you can adjust quantities or remove items before proceeding to checkout.
Returning Customers
If you’ve shopped with us before, log in to your account to quickly reorder items. The Account menu allows you to view past orders, reorder, manage wish lists, and check recently viewed items.
Phone or Email Orders
For those who prefer not to shop online, we accept orders by phone or email. Contact us during business hours, and we’ll process your order or help with custom requirements. This method is also ideal for complex or large orders where online ordering might not be practical.
3. Obtaining and Proceeding with a Quote
Generating a Quote Online
To get a quote, add items to your cart and proceed to the View Cart page. Click on Create Quote from Cart, fill in the necessary details, and download the PDF. Quotes are valid for 7 days by default.
Proceeding with a Quote
If you want to convert a quote into an order, log in to your account, go to Account Home, and find your quotes under My Quotes. Review the details and click Approve Quote to start the checkout process.
Requesting a Quote
For custom items or specific needs, you can request a quote by contacting us directly via phone, email, or our contact form.
4. Payment Options
For Website Orders
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PayPal: Choose PayPal at checkout or contact us for PayPal invoice options. We also offer PayPal pay in 4.
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Mastercard/Visa: Pay online or choose Bank Deposit and call us to process your credit card payment over the phone.
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Bank Deposit: Place your order and send your remittance to service@swiftsupplies.com.au. Orders will be processed once payment is confirmed.
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Trading Account: Available for approved business customers. Contact us to apply for a 30-day trading account.
For Phone or Email Orders
You can pay via Mastercard, Visa, Bank Deposit, or PayPal. Contact us to arrange your preferred payment method.
5. Additional Support
If you have any questions not covered here, or if you need help with specific requests, don’t hesitate to contact us. We’re always ready to assist you with any queries or concerns.
Conclusion
Shopping with Swift Supplies is designed to be as flexible and convenient as possible. Whether you choose to browse online, request a quote, or place an order by phone or email, we’re here to provide the support and service you need. For more information or to get started, visit our website or reach out to our friendly team.
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